The following complaints handling summary relates to how BH-DG Systematic Trading LLP ("BH-DG") will approach a MiFID complaint. A "MiFID complaint" is defined by the FCA, and relates to the Firm’s MiFID business which for BH-DG is the provision of investment services, and where relevant, ancillary services. A complainant for the purposes of the Firm’s MiFID business includes a "client", also defined in MiFID, which includes professional clients.
You should contact us if there is any aspect of the provision of investment services provided by BH-DG that you are not satisfied with.
Please write to our registered address:
Legal and Compliance Department
BH-DG Systematic Trading LLP
55 Baker Street
London W1U 7EU
You may also submit your complaint by email to: firstname.lastname@example.org.
We take every MiFID complaint seriously and your complaint will be handled in accordance with the relevant FCA rules. BH-DG has a written complaints handling policy, a copy of which is available from the firm’s Legal and Compliance department upon request.
Pursuant to Directive 2014/65/EU as implemented by the FCA Rules, BH-DG is not permitted to accept third party research without paying for it. Accordingly, if you are a research provider, please do not send BH-DG any free or unsolicited research materials.
Pursuant to Directive 2014/65/EU as implemented by the FCA rules, BH-DG hereby notifies clients and prospective clients that:
HFM provides business intelligence for hedge fund professionals, with a combination of business essential data, industry intel and market-leading events. The HFM European Performance Awards recognises and celebrates the best performing hedge funds in Europe. HFM states that their judging criteria for the award includes outperformance against peers over the previous 12 months and demonstrated exceptional client service and innovation. Judges also focus on absolute performance as well as standard deviation of returns and outperformance of the relevant HFM benchmark. They also take into consideration the relative AUM, nature of the investment strategy, track-records, other supporting materials and professional knowledge they have about shortlisted funds to come to their decisions.
The contents of this website are provided for information purposes only and do not constitute an invitation, solicitation or offer to subscribe for or purchase any investments, products or services.
Please read this information before proceeding, as it explains certain restrictions imposed by law on the information displayed on this website and the countries in which our funds are authorised for sale. It is your responsibility to be aware of and to observe all applicable laws and regulations of any relevant jurisdiction.
FOR UK USERS: In the United Kingdom, our site is issued only to and/or is directed only at persons who are Professional Clients or Eligible Counterparties as defined in the FCA rules. We neither provide investment advice to, nor receive and transmit orders from, investors in any funds nor do we carry on any other activities with or for such investors that constitute "MiFID or equivalent third country business" for the purposes of the FCA rules. Please contact us if you require any further information on your status. We only provide services to Professional Clients and Eligible Counterparties.
FOR EEA USERS: This site and the information on it is neither directed at nor made available to retail clients. It is directed only at persons who are Professional Investors (for the purposes of the Alternative Investment Fund Managers Directive (2011/61/EU) (known as "AIFMD"); Professional Clients or Eligible Counterparties for the purposes of the Markets in Financial Instruments Directive (Directive 2014/65/EU) (known as "MiFID"); or as otherwise defined under applicable local regulations and at whom this site and the information on it may lawfully be directed in any relevant jurisdiction.
FOR US USERS: This site and the information on it is only directed at United States persons who are "Accredited Investors" as defined in Regulation D under the Securities Act and "Qualified Purchasers" as defined in the U.S. Investment Company Act of 1940, as amended, and the rules promulgated thereunder. Further, any products or services described herein are only available to persons who are "Qualified Eligible Persons" as defined in Commodity Futures Trading Commission regulation 4.7
The BH-DG website www.bhdgsystematic.com ("our site") is issued for all purposes by BH-DG Systematic Trading LLP (and the expression "we" and "our" shall be construed accordingly). We are authorised and regulated by the Financial Conduct Authority (the "FCA") in the United Kingdom with Firm Reference Number 540897. In the USA, BH-DG is registered as a Commodity Trading Advisor with the Commodity Futures Trading Commission (CFTC) and is a member of the National Futures Association.
You must NOT use our site (or permit or procure others to use it) as follows:
The distribution of information on this site may be restricted by law in certain countries. This site and the information on it is not addressed to any person resident in the territory or country or jurisdiction where such distribution would be contrary to local law or regulation. Some funds are not available, and offering materials relating to them will not be distributed, to persons resident in any country where such distribution would be contrary to local law or regulation.
When using our site, you agree you will comply with all applicable local, national and international laws and regulations, including those related to data privacy, international communications and exportation of technical or personal data. It may be illegal to view and/or download the information contained on our site in certain countries and we and our affiliates disclaim all responsibility if you access or download any information from our site in breach of any law or regulation of the country in which you are a citizen or in which you are resident or domiciled.
We have taken reasonable care to ensure that the information on our site is accurate, current, complete, fit for its intended purpose and compliant with applicable law and regulation as at the date of issue. However, errors or omissions may occur due to circumstances beyond our control and no warranty is given, or representation made, regarding the accuracy, validity or completeness of the information on our site and no liability is accepted by such persons for the accuracy or completeness of such information. You must conduct your own due diligence and investigations rather than relying on any information on our site. Any person who acts upon, or changes his or her investment position in reliance on, the information contained on our site does so entirely at his or her own risk.
We reserve the right to deny you access to our site, or immediately to suspend or terminate your access to our site, or (if applicable) to disable any user name or password (whether chosen by you or allocated by us) at any time (in our sole discretion).
Access to our site is permitted on a temporary basis and we reserve the right to withdraw or amend the service and/or information we provide on our site without notice. We do not accept any liability if for any reason our site is unavailable at any time or for any period. Our site is provided for informational purposes only and is not intended to constitute an invitation, solicitation or offer to subscribe for or purchase any investments, products or services (including, for the avoidance of doubt, any units or shares in any fund), nor shall it, or the fact of its issuance, form the basis of, or be relied on in connection with, any contract.
The information and opinions contained in our site have been compiled, or arrived at, by us from sources believed by us to be reliable as at the date of publication. However, the information and any opinions contained on our site are subject to change, are for background purposes only and are not to be relied upon as investment advice or interpreted as a recommendation. We, our affiliates and other third parties connected to us do not accept any responsibility for any reliance which is placed by any visitor to our site, or by anyone who may be informed of any of its contents, on any information or opinions which are expressed herein and, to the extent permitted by law, expressly exclude all conditions, warranties, representations, undertakings and other terms which might otherwise be implied by statute, common law or in equity.
Our site is not intended to provide a sufficient basis on which to make any investment decision and you should not solely rely on it in evaluating the merits of investing in any investments, products or services referred to on our site. Any decision to purchase securities or interests with respect to any funds must only be made having thoroughly read the relevant prospectus or offering memorandum for the relevant fund, including any supplements thereto, which must be received and reviewed prior to any investment decision and which may contain information which is different from the information and opinions contained on our site. Any person subscribing for an investment, product or service referred to on our site must be able to bear the risks involved and must meet the suitability requirements relating to such investment, product or service. Some or all alternative investment programs may not be suitable for certain investors and no assurance can be given that any investment objective will be achieved.
We, our affiliates and other third parties connected to us therefore expressly exclude any liability and responsibility arising from any reliance placed on such materials and information by any visitor to our site, or by anyone who may be informed of any of its contents, for (i) the accuracy, validity, timeliness, merchantability or completeness of, any information or data (whether prepared by us or by any third party) for any particular purpose or use or that the information or data will be free from error and (ii) any direct, indirect or consequential loss or damage of any kind incurred by any visitor to our site, or by anyone who may be informed of any of its contents, in connection with our site or in reliance on the information or opinions contained in it, or in connection with the use, inability to use, or results of the use of our site or any websites linked to it or materials posted on it. This does not affect our liability for any loss or damage which cannot be excluded or limited under applicable law.
The internet is not a completely reliable transmission medium and neither we nor any of our affiliates accept any liability for any data transmission errors such as data loss or damage or alteration of any kind or for the security or confidentiality of information transmitted across the internet to or from us or any of our affiliates. Any such transmission of information is entirely at your own risk.
We are the owner or the licensee of all intellectual property rights in our site, and in the materials published on it. Those works are protected by laws and treaties around the world. All such rights are reserved. You may use the materials on our site and download and reproduce them in hard copy for your own reference only. Such materials may not otherwise be reproduced, distributed, stored in a data retrieval system or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without our prior written consent. Nothing on our site should be construed as granting any licence or right in relation to any of our trademarks or those of our affiliates or any third party.
We and our partners, officers and/or employees may have holdings in the investment funds referred to on our site and may otherwise be interested in transactions that you effect in those funds.
If you have any enquiries in relation to our site or the information on it, please contact email@example.com